Privacy Policy
- Ivy Hill Oakland

Effective Date: July 1, 2026

At Ivy Hill Dispensary ("Ivy Hill," "we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://www.ivyhilloakland.net/ or our product pages.

Information We Collect

We may collect the following information when you visit our website, place an online order, or contact us.

Personal Information

• Name
• Email address
• Phone number
• Mailing or delivery address
• Date of birth
• Government-issued identification (where required by law)
• Payment information

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Website usage information

How We Use Your Information

We use your information to:

• Process and fulfill online orders.
• Verify your age and identity as required by California law.
• Respond to inquiries and customer support requests.
• Improve our website and customer experience.
• Analyze website performance using Google Analytics.
• Communicate with you regarding your orders or requests.
• Comply with applicable legal and regulatory requirements.

Online Ordering

Ivy Hill Dispensary offers online ordering through Sweede.io. Information you provide during the ordering process is used to process your order, verify eligibility, and complete your transaction.

Age Verification

Our products are intended only for adults who are 21 years of age or older. Visitors may be required to verify their age before accessing certain areas of our website or placing an order.

Cookies and Analytics

Our website uses cookies to enhance your browsing experience and improve website functionality. By continuing to use our website, you consent to our use of cookies as described in this Privacy Policy.

We also use Google Analytics 4 to understand how visitors interact with our website. Google Analytics may collect information such as pages viewed, time spent on the website, browser type, device information, and other usage data.

You can learn more about Google's privacy practices by visiting: https://policies.google.com/privacy

How We Share Your Information

We do not sell your personal information.We may share your information with:

• Service providers that help us operate our website and process online orders.
• Sweede.io to facilitate online ordering services.
• Government agencies or law enforcement when required by law.
• Professional advisors or legal representatives when necessary.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or misuse. While we strive to secure your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

If you are a California resident, you may have certain rights under applicable privacy laws, including the right to:

• Request access to your personal information.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to applicable legal exceptions.
• Request information about how your personal information is collected and used.

To submit a privacy-related request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Ivy Hill Dispensary
1834 Park Blvd
Oakland, CA 94606, United States
Phone : +1 510-879-6708
Website : www.ivyhilloakland.net